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Shipping & Returns

 

DELIVERY POLICY

We are so confident in our company and excellent customer service that we will assure you that your order will be processed and shipped on time as promised! We ship through the United States Postal Service. We use Priority for normal shipping within the U.S. or Express for Rush shipments.

Your shipment will be discretely packaged in a United States Postal Service priority or express envelope with the return address as Solutions, P.O.Box 2140, Michigan City, IN 46361 and will have nothing on the envelope that would let anyone know what is inside.

Weekends and Holidays not included in shipping times

NORMAL SHIPPING WITHIN THE USA

Normal shipping ($9.95)  is via the United States Postal Service priority mail which normally takes 2 to 3 business days after shipping.

RUSH SHIPPING WITHIN THE USA

Rush shipping ($29.95) is through the United States Postal Service express mail which is normally overnight after shipping, but can take an additional day in some outlying areas. Weekends and Holidays not included in shipping times..

NORMAL INTERNATIONAL SHIPPING

We ship via United States Postal Service. Normal shipping is through USPS priority mail regi steredand can take up to 16 days.

INTERNATIONAL RUSH SHIPPING

We ship via USPS express mail which takes 3 to 7 days and can be tracked.

Weekends and Holidays not included in shipping times

WE DON'T SHIP TO

Because of the possibility that some people may use our fake diplomas for other than novelty purposes we choose to not manufacture or ship to some foreign countries including but not limited to Iran, Iraq, North Korea, Cuba, Libya, Belarus, Zimbabwe, Myanmar, South Yemen, Sudan and Syria.

REFUND POLICY & GUARANTEE

Due to the personalized products we sell, we do not offer a money back guarantee at all. We do work with you to assure you are satisfied. We do guarantee our work. If we make a mistake on the info you supply us we will send out a corrected document at no charge to the customer. We strive to make every effort to assure you are a satisfied customer.</font></p><hr /><p style="MARGIN: 10px"><font size="4"><b>

CANCELLATION POLICY

You may cancel your order within 1 hour if you paid for normal S&H if your order has not been completed at the time of cancellation. If you paid for a rush on your order, your order cannot be cancelled.

 

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